How Can We Help Today?
Whether you need guidance choosing the perfect outdoor kitchen or have a question about your order, our team is ready to assist.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status in real time from our carrier's website.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not meet your expectations, please refer to our Return Policy page for complete details on how to initiate a return.
Can I exchange an item for a different style or finish?
We are happy to help with exchanges within our 30-Day Returns window. Contact our team with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right pergola or outdoor kitchen for my space?
Our specialists can help you select the right configuration based on your patio dimensions, design preferences, and how you plan to use your outdoor space. Feel free to call or email us with photos or measurements for personalized guidance.
What materials are your fire tables and patio furniture made from?
Our collections feature weather-resistant materials such as cast aluminum, marine-grade wicker, tempered glass, and high-density cushion foam designed for outdoor durability. Each product page includes detailed material and specification information.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Prompt Responses
Our outdoor living specialists respond to every inquiry within one business day.
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Your personal and payment information is protected with industry-standard encryption at every step.
Craftsmanship You Can Trust
Owned and operated by Rescued Retirement LLC, we curate only premium outdoor products built for lasting durability.
30-Day Returns
If your purchase does not meet your expectations, our return process is straightforward and backed by our return policy.
